The Age of The Customer Executive Summit by Forrester

Today's market is being shaped by the customers. They are influencing industries and changing how businesses compete and win, which creates a new challenge for many organizations.

How do you address this challenge?

The first step would be to join your peers at The Age of The Customer Executive Summit by Forrester, and discuss and plan strategies for igniting customer obsession, accelerating complex change, and defining the destiny of your organization.

This conference will help you explore principles and leadership styles — and map out the key organizational priorities and outcomes — that leaders must pursue in their quest for customer obsession, and much much more. 

The full agenda can be viewed here, and we would like to section these key themes:

• The Leadership Imperative
• Principles Of Customer-Obsessed Leadership
• The Financial Impact Of Customer Obsession
• The Customer-Obsessed Agenda
• Hard Choices — Priorities And Planning