Driving user engagement in KM: Are rewards effective?
Your knowledge management objectives will remain unfulfilled if you can't drive or sustain engagement.
Driving user engagement with knowledge management tools is crucial to making change happen. Rewards are often considered to be the best tools to incentivise employees to engage with knowledge management platforms. But do they really work? Are they sustainable for your organisation's long term goals?
Does money work?
Packed with case studies, this highly interactive seminar will examine rewards and their effectiveness from a scientific, psychological and practical perspective. The seminar includes ground breaking case studies from a variety of sectors demonstrating successes and failures in rewards systems. It will also look at the impact implementing a Gamification programme can have on organisations. It will provide you with strategic insights from an occupational psychologist and a PhD researcher on the decision making process, organisational culture, cooperation and the role money plays in sustaining knowledge sharing.
This intensive one-day seminar is designed to:
- Explore what engagement is and how to recognise it
- Understand the decision making process to drive engagement
- Analyse the impact of rewards vs. punishment
- Examine human expectation and attention from a scientific view point
- Provide examples of rewards and their day to day applications
- Learn from failure - case studies of reward systems that have not worked
- Give you the tools to manage expectations within your organisation
- Explore the results of a Gamification programme and to help decide if it would work in your organisation
- Determine how to encourage knowledge sharing in different organisation cultures
- Examine the implications and use of rewards for driving a successful KM strategy in a large global team
Expert contributions from:
- Baker & McKenzie
- City University London
- Hocker Advocaten
- Oliver Wyman
- Capco
- Business Transformation Ltd
